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To "eliminate the scourge" brought on by a "tiny number of passengers who don't abide by" its rules, Ryanair has stated that it is thinking of raising the commission it pays to employees who see big baggage at boarding gates.
It was revealed this past weekend that the airline gives bonuses to employees who spot travellers whose luggage is too big to fit in the cabins.
Employees receive €1.50 for each big bag they find, with a monthly incentive ceiling of €80.
For each bag that is judged too big at the gates and then checked into the hold, the airline charges affected passengers €75.
The bonuses have been in place "for some years as we work to eliminate the scourge of excess bags and the tiny number of passengers who don't abide by our rules," a Ryanair spokesperson told The Irish Times.
According to her, people who are "showing up at the gate with rucksacks trying to game" the system have infuriated travellers who complied with the regulations.
According to her, people who are "showing up at the gate with rucksacks trying to game" the system have infuriated travellers who complied with the regulations.
"They follow our basic rules; if it fits in our sizers, it gets on, if it doesn't, the passenger pays," she continued, adding that over 99.9% of Ryanair passengers "never pay these fines."
In an attempt to reduce the number of bags that cause delays in boarding and inconvenience to other customers, the airline is "presently looking at increasing our bag commissions," she said.
This newspaper has reported on the experiences of numerous travellers in recent months who were confronted with unforeseen fees at the boarding gates after their bags—which they frequently used repeatedly without any problems—were judged to be too large for the airline's sizers.
In an attempt to reduce the number of bags that cause delays in boarding and inconvenience to other customers, the airline is "presently looking at increasing our bag commissions," she said.
This newspaper has reported on the experiences of numerous travellers in recent months who were confronted with unforeseen fees at the boarding gates after their bags—which they frequently used repeatedly without any problems—were judged to be too large for the airline's sizers.
For many years, Ryanair has maintained that its policies on carry-on bags have not changed.
However, there are going to be changes in the upcoming months.
Currently, travellers are allowed to bring a free 40x25x20 cm bag on board, which they can put beneath the seat in front of them.
However, there are going to be changes in the upcoming months.
Currently, travellers are allowed to bring a free 40x25x20 cm bag on board, which they can put beneath the seat in front of them.
The allowed bag dimensions will rise to 40x30x20 cm as a result of the planned modifications. That's an additional 5 cm on one side.
According to Michael O'Leary, the CEO of the airline, it might even extend to a second pair of trousers.
Members of the European Parliament have recently pushed for amendments that would require airlines to allow customers to bring two cabin bags free of charge, bringing the onboard baggage allowances of all airlines under review from EU politicians.
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Passengers should be able to bring three pairs of rolled-up socks or a few extra T-shirts on the plane, thanks to the increased space.According to Michael O'Leary, the CEO of the airline, it might even extend to a second pair of trousers.
Members of the European Parliament have recently pushed for amendments that would require airlines to allow customers to bring two cabin bags free of charge, bringing the onboard baggage allowances of all airlines under review from EU politicians.
Although it hasn't gone that far, the European Commission has decided on 40x30x15 cm as the standard dimensions for a compact bag. Ryanair wants "our free baggage allowance, our personal baggage allowance to be bigger than the EU standard, so we're moving ours up," according to Mr. O'Leary. We would like you to have a large complimentary bag, but please don't bring more than one.
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